Privacy Policy

How we collect, use, and protect your personal information

Last Updated: May 1, 2025

1. Introduction

Welcome to PsycheJunction ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make purchases through our platform.

By accessing or using PsycheJunction, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

We specifically acknowledge the sensitivity of psychological and psychometric data. Our platform deals with professional psychology resources, and we maintain the highest standards of confidentiality and data protection in accordance with professional ethical guidelines and applicable laws.

2. Information We Collect

Personal Information

We may collect the following personal information when you register for an account, place an order, or interact with our platform:

  • Contact information (name, email address, phone number, postal address)
  • Professional credentials and affiliations
  • Payment information (we do not store full credit card details)
  • Account login credentials
  • Transaction history
  • Communications with us
  • Professional qualifications (when required for purchasing restricted resources)

Usage Data

When you use our platform, we automatically collect certain information about your device and how you interact with our website, including:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Search terms used to reach our site
  • Click data and browsing patterns

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process transactions and fulfill orders
  • Verify professional qualifications for restricted resources
  • Provide customer support and respond to inquiries
  • Improve and personalize our services
  • Send transactional emails (order confirmations, delivery updates)
  • Send marketing communications (with your consent)
  • Detect and prevent fraudulent activities
  • Comply with legal obligations
  • Analyze usage patterns to enhance our platform

We process your information based on the following legal grounds:

  • Performance of our contract with you
  • Our legitimate business interests
  • Compliance with legal obligations
  • Your consent, where applicable

4. Information Sharing

We may share your information with the following categories of third parties:

Service Providers

We share information with trusted third-party service providers who perform services on our behalf, such as payment processing, shipping, customer support, data analysis, email delivery, and hosting services. These providers are contractually obligated to use your information only for the purposes of providing services to us.

Resource Providers

When you purchase a product, we share necessary information with the resource provider to facilitate the transaction and delivery. This may include your name, shipping address, email, and professional qualifications (when required for restricted resources).

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests). We may also share information when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your information.

We do not sell your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small text files stored on your device that help us improve your experience, understand site usage, and manage our services.

We use the following types of cookies:

  • Essential cookies: Necessary for the website to function properly
  • Functional cookies: Remember your preferences and settings
  • Analytical cookies: Help us understand how visitors interact with our website
  • Marketing cookies: Track your browsing habits to deliver targeted advertising

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse or accept cookies and delete them. However, disabling certain cookies may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Secure data storage systems
  • Regular security training for our staff

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining appropriate safeguards based on the nature of the information.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access: Request a copy of the personal information we hold about you
  • Rectification: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information in certain circumstances
  • Restriction: Request restriction of processing your information
  • Data portability: Receive your information in a structured, machine-readable format
  • Objection: Object to processing of your information in certain circumstances
  • Withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@psychejunction.com. We will respond to your request within 30 days. We may need to verify your identity before fulfilling your request.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

If we make significant changes that materially affect how we use your personal information, we will provide more prominent notice, such as sending an email notification or displaying a banner on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

PsycheJunction Privacy Team
123 Psychology Avenue, Suite 456
Mumbai, Maharashtra 400001, India
Email: privacy@psychejunction.com
Phone: +91 98765 43210